failed to install anyconnect secure mobility client

If you are able to login to this site, your username and password is correct. Go to and login with your username and password. Verify you are entering the correct username and password (Active Directory/ Citrix/ HS login). If you are on-site and need to test your VPN, connect to UCDHS-Guest wireless. If you are able to connect to other internet sites and not able to ping, ensure that the DNS setting for network card is set for automatic.ī) Verify that you are not using UC Davis Health production network. You can run this by going to Start > All Programs > Accessories > Command Prompt then type ping and hit enter. “DNS entry for the network card is set to static”Ī) Verify that you can ping.

Error - “The VPN connection failed due to unsuccessful domain name resolution.”.

For support, contact your internet service provider (ISP) or your system administrator.ī) Verify that you are using correct server name. If you are not able to connect to the internet, check your modem or router. Internet is not working or wrong server addressĪ) Visit internet sites like or to verify that the internet is working.

Please verify Internet connectivity and server address is correct.” For UC Davis Health computer, note the error message and contact Technology Operations Center at (916) 734-4357 for further assistance. If this is a non-UC Davis Health computer, resolve the Windows Firewall issue or contact your system administrator. An圜onnect Secure Mobility Client installation stops and this error message is displayed. During the installation process, Cisco An圜onnect Secure Mobility Client tries to register with the Windows Firewall and it fails. The virus either removed or corrupted Windows Firewall. This issue seems to be related to the computers who are/were infected with a virus. Contact your support personal or package vendor' A program run as a part of the setup did not finish as expected. 'There is a problem with this Windows Installer package.

Administrative rights are required to install the An圜onnect Secure Mobility Client.

Install the appropriate client from the Download Client page.

Failed to install anyconnect secure mobility client